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High Relevance for All Travelers
Highly relevant for both frequent and occasional travelers — covering domestic and international trips.
Travel and Lifestyle Assistance Solutions by Global Assure
Every great journey deserves peace of mind. Travel Protection safeguards you against unforeseen travel mishaps, letting you enjoy every trip with confidence.
Why Choose Global Assure
Why Enterprises Choose Global Assure for Travel Assistance
Travel Assistance works because it delivers real, measurable value across the entire travel lifecycle — for both partners and their customers.
Critical in Emergencies
Provides life-critical support during disruptions, medical emergencies and unforeseen situations abroad.
Strong Perceived Value
Builds customer trust and increases perceived value — highly applicable across planned and unplanned needs.
Global Support Network
Offer global support without operational complexity — partners don't need to build international networks.
Enhance Product Stickiness
Increase engagement and product stickiness — differentiate offerings with premium travel benefits.
Consistent Cross-Geography
Ensure consistent assistance standards and quality across all geographies for every customer.
Service Categories
Comprehensive Travel & Lifestyle Assistance
Our platform is structured across multiple service categories, enabling partners to customise offerings based on customer segments.
Travel Insurance Services
This category provides comprehensive financial protection against travel related risks.
Individual Single Trip Travel Insurance
- Coverage for domestic and international travel
- Options available with and without USA and Canada coverage
- Protection against common travel risks and uncertainties
- Suitable for one time travelers
Group Trip Travel Insurance
- Coverage designed for group travel scenarios
- Applicable for domestic and international trips
- Flexible coverage options including USA and Canada
- Ideal for corporate or group travel programs
Individual Annual Travel Insurance
- Coverage for multiple trips throughout the year
- Suitable for frequent travelers
- Includes domestic and international travel options
- Available with and without USA and Canada coverage
Group Annual Travel Insurance
- Annual coverage for organisations and group travelers
- Enables multiple trips under a single policy
- Flexible coverage options across geographies
- Enhances convenience and cost efficiency
Student Travel Insurance
- Mandatory coverage for students traveling abroad
- Meets international university and visa requirements
- Covers medical and travel related risks
- Designed specifically for long duration stays
Cruise Trip Insurance
- Coverage tailored for cruise travel
- Available for itineraries including and excluding USA and Canada
- Protection against cruise specific risks
- Ensures safe and secure travel experience
These services ensure financial protection and peace of mind across all travel types.
Travel Assistance Services
This category focuses on real time support and information during travel.
Pre Travel and On Trip Information Support
- Information on destination city and country
- Guidance on required documentation and travel formalities
- Details on local infrastructure including transport and communication
- Information on voltage, inoculation and travel advisories
- Airport and terminal navigation support
- Public transport and city distance information
- Trip planning and local cultural insights
Real Time Travel Support Services
- Local weather updates
- Exchange rate updates
- Assistance in case of missed connections
- Support for lost, delayed or damaged baggage
- Embassy support and coordination
These services ensure a smooth and informed travel experience.
Legal Assistance Services
This category provides critical support during legal and compliance related challenges while traveling.
Legal Referral Assistance
- Support in case of police involvement
- Assistance during theft related incidents
- Guidance for lost passport scenarios
- Help in case of expired or invalid visa situations
This ensures customers receive timely guidance during sensitive situations.
Lifestyle Assistance Services
This category enhances convenience and personal support for customers and their families.
Gifting and Occasion Support
- Arrangement of flowers and gifts for family and associates
- Support for birthdays, anniversaries and festive occasions
- Options including cakes and chocolates
- Service available within India
Courier and Parcel Assistance
- Support in sending documents and parcels within India
- Recommendation of suitable courier services
- Coordination at recipient location
- Ensures seamless communication with family and associates
These services help customers stay connected even while traveling.
Lounge Access Services
This category enhances travel comfort and convenience.
Airport Lounge Access
- Access to airport lounges for relaxation during travel
- Enhances premium travel experience
- Integrated as part of travel assistance programs
Health Assistance Services
This category focuses on medical support and emergency healthcare needs.
Medical and Emergency Health Support
- Teleconsultation services
- Assistance with diagnostics
- Ambulance support during emergencies
- Repatriation of mortal remains support
These services ensure health security during travel.
Wallet Assistance Services
This category provides financial and document related emergency support.
Integrated Wallet Assistance
- Emergency cash assistance
- Support for replacement travel tickets
- Coverage for wallet related emergencies
- Integrated within travel and lifestyle assistance
Cyber Risk Assessment Services
This category focuses on digital safety and identity protection.
Digital Risk and Identity Monitoring
- Identity monitoring services
- Digital risk assessment
- Protection against cyber threats
- Enhances digital security awareness
Built for White Label, Embedded and Multi Industry Use
This category focuses on digital safety and identity protection.
Global Assure’s Travel and Lifestyle Assistance platform is:
- Fully white labelled
- Modular and configurable
- Easy to integrate into existing ecosystems
- Suitable for customer, employee or member programs
Access can be enabled via:
- Web portals
- Mobile applications
- Toll free helplines
- WhatsApp based journeys
- SMS and email communication
Who This Solution Is Designed For
- Banks and NBFCs
- Travel and forex card programs
- Corporate travel and employee benefit programs
- Rewards and loyalty platforms
- Gifting and incentive companies
- Insurers and fintech platforms
- Membership based ecosystems
Why Global Assure
- Strong global assistance and partner network
- 24 by 7 multilingual support infrastructure
- Proven expertise in managing travel assistance programs
- Standardised service delivery and quality control
- Seamless integration and reporting capabilities
Global Assure manages the complexity.
You deliver safe, seamless and enriched travel experiences to your customers.
You deliver safe, seamless and enriched travel experiences to your customers.
Integration & Access
Built for White Label, Embedded & Multi-Industry Use
Fully white labelled, modular and configurable — easy to integrate into existing ecosystems for customer, employee or member programmes.
Access Channels
Web Portals
Fully branded customer-facing web portal integration
Mobile Applications
Native iOS and Android SDK-ready integrations
Toll-Free Helplines
Dedicated 24×7 toll-free assisted service channels
WhatsApp & SMS/Email
Conversational journeys via WhatsApp, SMS and email
Who This Solution Is Designed For
Banks and NBFCs
Travel and Forex Card Programs
Corporate Travel & Employee Benefit Programs
Rewards and Loyalty Platforms
Gifting and Incentive Companies
Insurers and Fintech Platforms
Membership-Based Ecosystems
Frequently Asked Questions
Travel Assistance is an important form of security that safeguards you from financial risks and losses when you travel. There are lots of ways in which travel assistance can be useful. For example, Trip cancellation/interruption benefits help in reimbursing you for non-refundable trips, and pre-paid holiday expenses up to the amount of the policy limits in case your trip is interrupted or cancelled for valid reasons.
A dedicated Helpline Number is shared with your policy. You can call on this number any time to connect and seek assistance 24*7.
We assure you of a hassle-free claims approval process that does not need a lot of paperwork at all. Get in touch with Global Assure using your registered email or phone number and our experienced team will guide you through the procedure seamlessly and efficiently.
You can contact us on our toll-free number
Let's Build a Travel Assistance Program That Fits Your Ecosystem
Whether your goal is travel protection, customer engagement or premium service differentiation — Global Assure's platform adapts to your business needs.