Health Assistance & Wellness Solutions by Global Assure

Give your family the care they deserve with trusted healthcare services, all from the comfort of home.

Why Global Assure

Why Enterprises Choose Global Assure for Health Assistance

Healthcare today is not limited to hospital visits. Customers expect access to doctors, diagnostics, medicines, and wellness support as part of their everyday lives.

High perceived value

High Perceived Value

Health benefits create immediate, tangible value for customers and employees, driving strong adoption rates across all demographics.

Widely used across age groups

Widely Usable Across Age Groups

From young professionals to senior citizens, our platform serves every family member with relevant healthcare solutions.

Everyday relevance

Everyday Relevance

Not limited to hospitalisation events — covers routine consultations, diagnostics, medicines, and wellness needs daily.

Easy to integrate and scale

Easy to Integrate & Scale

Fully white-labelled and modular — embed seamlessly into existing ecosystems without operational complexity.

Improve customer engagement

Improve Customer Engagement

Strengthen loyalty, retention, and satisfaction by delivering real utility benefits that differentiate your product.

No operational burden

No Operational Burden

Global Assure manages the infrastructure, networks, and delivery. You simply offer the benefit and take credit.

Service Categories

Comprehensive Health Assistance Service Categories

Global Assure's platform is structured across multiple service categories, allowing partners to customise offerings based on their audience and use case.

Doctor consultation and medical guidance

Doctor Consultation & Medical Guidance

The core of everyday healthcare access and medical decision-making. Offering round-the-clock doctor access through multiple consultation modes — from audio and video to home visits and OPD bookings.

24×7 Doctor Teleconsultation

  • Round-the-clock access to qualified doctors via audio, video, and chat
  • Coverage across general physicians and specialists
  • Instant medical advice, follow-ups, and digital prescriptions post consultation

At-Home Doctor Visits

  • Arrangement of doctor visits at home when physical examination is required
  • Suitable for elderly users, post-illness care, and mobility-constrained patients

OPD Consultations

  • Assisted booking of in-clinic OPD consultations with guidance on the right specialty
  • Priority appointment coordination where applicable

Medical Guidance & Triage

  • Symptom assessment, triage, and first-level medical guidance
  • Follow-up support, care coordination, and treatment advisory
Diagnostics and radiology services

Diagnostics & Radiology Services

Supporting preventive care, routine health monitoring, and diagnosis with convenient, doorstep diagnostics — eliminating hospital queues entirely.

Blood Tests & Lab Diagnostics

  • Home sample collection through trained phlebotomists
  • Preventive and prescribed blood tests with digital reports delivered securely

Advanced Diagnostics & Scans

  • Assisted booking for MRI, CT scans, and X-rays
  • Radiology network coordination with support for scheduling and reporting
Medicines and prescription support

Medicines & Prescription Support

Ensuring continuity of care after consultation or diagnosis. From digital prescriptions to doorstep delivery and access to discounted medicines for both acute and ongoing medical needs.

Complete Medicine Support

  • Doctor-issued digital prescriptions post teleconsultation
  • Assistance with medicine ordering and doorstep delivery
  • Access to discounted medicines through partner pharmacies
  • Covers both acute conditions and ongoing medication needs
Wellness and preventive health programs

Wellness & Preventive Health Programs

Health assistance extends beyond treatment into long-term well-being, helping partners promote proactive, preventive healthcare across their user base.

Lifestyle & Wellness Programs

  • Webinars and sessions on lifestyle diseases and stress management
  • Mental wellness programs, nutrition guidance, and weight management
  • Preventive health awareness initiatives

Fitness & Therapy Programs

  • Physiotherapy session assistance and guided rehabilitation programs
  • Zumba, fitness sessions, and guided movement programs
Emergency and hospital support services

Emergency & Hospital Support Services

In critical situations, access to the right information and coordination matters. Ensuring users receive timely help when it matters most.

Emergency Coordination

  • Ambulance referral and arrangement assistance
  • Nearby hospital and specialist referrals
  • Guidance during medical emergencies
  • Support in identifying appropriate care facilities
Elderly care and assisted living support

Elderly Care & Assisted Living Support

Designed to support ageing populations and caregiver families — especially valuable for families managing senior care remotely.

Senior Care Services

  • At-home nurse referral and arrangement
  • Elderly home care advisory and ongoing support
  • Arrangement of medical equipment — wheelchairs, mobility aids, and more
  • Continuous assistance for elderly healthcare needs
Value added health services

Value Added Health Services

Adding everyday value and improving engagement across user groups through routine preventive care and maintenance services.

Preventive & Routine Services

  • Eye check-up assistance
  • Dental check-up coordination
  • Preventive screening support
Optional insurance and financial protection

Optional Insurance & Financial Protection

For partners seeking deeper coverage — optional protection layers that complement health assistance without replacing traditional insurance.

Protection Benefits

  • Personal accident cover
  • Hospital cash (hospicash) benefits
  • Financial assistance linked to health events

Access Channels

Built for White-Label, Embedded & Multi-Industry Use

Fully white-labelled, modular, and configurable — easy to embed into existing ecosystems for customer, employee, or member programs.

Web Portals

Web Portals

Branded web access for seamless onboarding and service usage

Mobile Apps

Mobile Apps

White-labelled iOS and Android apps for your customer base

Toll-Free Helplines

Toll-Free Helplines

24×7 multilingual call centre support for all services

WhatsApp Journeys

WhatsApp Journeys

Conversational access for modern, messaging-first users

SMS & Email

SMS & Email

Proactive communication for alerts, reports, and updates

Target Partners

Who This Solution Is Designed For

Our Health Assistance platform is built to serve a diverse range of enterprise partners across financial services, corporate, and loyalty sectors.

Banks & NBFCs

Banks & NBFCs

Credit & Debit Card Programs

Credit & Debit Card Programs

Corporate Employee Benefits

Corporate Employee Benefits

Rewards & Loyalty Platforms

Rewards & Loyalty Platforms

Gifting & Incentive Companies

Gifting & Incentive Companies

Insurers & Fintech Platforms

Insurers & Fintech Platforms

Membership-Based Ecosystems

Membership-Based Ecosystems

Frequently Asked Questions

Teleconsultation involves connecting patients and doctors virtually. Customers who want to avoid driving down or waiting in a long queue can use this facility to get advice from the doctor using our mobile application.

Global Assure follows a stringent process to onboard doctors on its platform. All the documents are scrutinized for each doctor before bringing them on board.

All telephonic or video consultations are private, confidential, and completely safe in line with the telemedicine guidelines. Additionally, we will not discuss it with your family and friends without your consent. These are the same high standards doctors hold themselves to daily in their professional lives.

Doctors are available on our platform 7 days a week.

All the doctors are qualified and experienced with a minimum qualification of MBBS, along with other qualifications in their chosen field of specialisation. You can view all their details on the platform.

Doctors will go for a teleconsultation and might opt for a video call subject to the area of concern. You can discuss all the symptoms over the call. All this helps in better diagnosis.

A timely medical check-up helps ensure that your health is on track and detect any early signs of medical conditions that may be life-threatening in the long run. Early diagnosis through a full body check-up increases your chances of effective treatment and cure. It also helps reduce heavy medical expenses in the future.

Generally, it is best to opt for a full body check-up every year after you’ve crossed 30. However, you can also go for a full body exam if you have a stressful or hectic day-to-day routine and exhibit early symptoms of various lifestyle diseases. In addition, a medical check-up will help assess hereditary illnesses and the development of any pre-existing condition.

Apart from the relief that you are in the pink of health, regular full body tests help in the early diagnosis of any area of concern and the proper functioning of vital organs.

You may order medicines from the mobile application. However, a prescription will be required and has to be uploaded on the application to get the medication.

Yes, you may avail of any of the services available on the mobile application. However, you must select the desired feature and proceed with the journey.

Yes, all the details shared by you with us are strictly confidential and will not be shared with any third party except where it is necessary to avail of the benefit.

It entirely depends on the package offered to you. However, a maximum of 6 family members can be covered under the program.

Cancellation will be based on Global Assure's arrangement with the tie-up partner.

Health Assistance offers high everyday utility, making it an effective value-added benefit for customer acquisition campaigns, card programs, loan products, loyalty rewards, and onboarding incentives. Its broad usability across age groups drives strong adoption and engagement.

Let's Build a Health Assistance Program That Fits Your Ecosystem

Whether your goal is customer engagement, employee wellness, or loyalty enhancement — Global Assure's Health Assistance platform adapts to your business needs. Global Assure manages the complexity. You deliver meaningful health benefits.